HubSpot is known for its stellar software products in the area of sales, Service and inbound marketing. The Sales, Service and Marketing Hub are built on a solid CRM which is 100 percent free. You can connect your free HubSpot CRM to your website to capture leads via HubSpot Forms, Pop-up forms and basic chatbots, store and manage your contacts with basic Sales, Marketing and Service functionalities. The HubSpot CRM software as a stand-alone product can have unlimited users and 1,000,000 contacts, all for free, which might sound too good to be true, but it is true!
HubSpot CRM will automate many of the repetitive tasks such as data entry, dealing with spreadsheets etc. This means that your sales staff can concentrate on selling and keeping customers happy rather than spending time on mundane tasks. The CRM also tracks the interactions of the customer on your website and emails. You can log the calls, meeting, add notes and schedule to-do tasks, reminders etc. This information will come in handy for the marketing and sales teams to plan their calls and emails. HubSpot CRM has a sales pipeline feature which gives you a streamlined visual representation of what is happening with your opportunities/deals. You can customise the sales pipeline dashboard based on your sales process and see the number of deals and total deal value in each stage.
The CRM integrates seamlessly with third-party apps, making it robust, thus increasing productivity and efficiency. By integrating with Gmail and Outlook, contacts are saved into the CRM directly and emails are tracked for opens and clicks. With the Calendar integration, customers can schedule meetings and make booking easily. Also, you get notifications when an email is opened, meeting is booked, and you even make calls to contacts from within the CRM (Not available in India). There is quite a lot that you can do with HubSpot CRM.
Since it’s free it makes it perfect for start-ups and small businesses. You don’t have to be particularly tech-savvy to use it, it’s easy to get a hang of and you won’t have to spend a ton of time training new users.
But what can take your CRM capabilities to the next level is when you upgrade your CRM with paid marketing and sales hubs. As your company grows, you can upgrade your CRM with HubSpot’s Marketing Hub which helps you grow traffic and convert visitors to leads, HubSpot Sales Hub which automates sales tasks and convert leads into customers HubSpot Service Hub which improves customer service and delights your customers..
Find out more about HubSpot CRM here.
Want to set up HubSpot CRM for your business?